Domestic Shipments:
We ship all US orders via USPS. We offer both 'flat rate' and 'priority' shipping. Non-Priority packages will generally arrive between 1-5 days of shipment. Although this is not guaranteed, we have found it to be reliably within this window. Please allow 7 days before contacting us about a missing package if you selected 'flat rate' shipping.
We ship 'priority' orders with USPS Priority Service which should arrive in 1-3 days. USPS does not guarantee this, but does prioritize it over non-priority, so it will travel faster and is more likely to arrive in a shorter amount of time. Please allow 4 days before contacting us about missing packages if you selected 'priority' shipping.
Free shipping on orders over $70
Flat Rate shipping is $4.95
Priority shipping is $9.95
Canada/Mexico:
We offer a flat rate shipping to Canada and Mexico. We ship USPS which is then transferred to the National Post Service of Mexico or Canada Post. You may have to pay your county's duty tax at your local Post Office to acquire your package. We are not responsible for, nor can we predict, additional fees charged by your customs. Please check with your local Customs Office to obtain info on local taxes, fees, and duties.
Please allow 15-30 days for delivery.
Outside USA, Canada, Mexico:
In addition to shipping to CA and MX, we ship to many other countries. You are responsible for all duties and taxes for your country, occasionally your package might be held at the post office until those duties are paid. If you can’t select your country at checkout, please send us an email and we will look into shipping to your country.
If you live in Australia or Europe - visit the our sister companies: Thunderpants NZ and Thunderpants UK.
All other international orders will be sent with United States Postal Service. There may not be tracking information available between the package leaving the US and arriving at your local post. Please be aware that every country has different customs laws, and international orders may incur local charges upon delivery at the border. Any taxes, duties and customs fees into any country outside of US are the responsibility of you (the customer). Please check your local Customs Office to get the information for your Country.
Please allow 5-15 days for delivery.
If something goes awry and your order does not arrive please let us know within 14 days of your expected delivery date. We cannot be held responsible for or track and trace any missing orders if we have not been contacted within this time.