Are Hipster/Original Thunderpants a boyshorts style?
No, they are designed to sit in the natural crease of your leg, not below it. We do make a women's boxer brief if that is what you are after.
Should I choose hipster or original?
The two styles are exactly the same in every way except the hipster is shorter in the waist than the original. Those of us that have a bit of a tummy roll or need extra coverage in the back will want to choose the original style.
Many customers have both as the Original sits just below the belly button (higher waisted) and are great with tight or loose dresses (no seam showing at all) or with tights and leggings. The Hipster sits on your hips and are perfect for denim or any lower-waisted pant!
What happens if I fall between sizes?
That’s why we make Thunderpants with a decent amount of stretch so we can accommodate all sizes and shapes. The place they can feel a little tight is in the legs, so if you feel you are built bigger though the leg definitely size up. If you like your undies snug and have leaner legs, go with the smaller size. Most of our customers are happier going up a size than down.
Are your underpants unisex?
We make 'men's' and 'women's' styles, and while they are not designed to be unisex, we have many satisfied customers who don't order along gender lines.
Do you make anything other than undies?
Yes we do! We make Camis, Bralettes, Men's Boxer Briefs, Women's boxer briefs and have Kid's coming soon! We also hope to add Swimwear and leggings in 2019.
Where can I buy Thunderpants Kid's and Swimwear now?
Online from Thunderpants NZ. We are in the development phase right now with our US factory and should have most kid's styles available by November!
How soon will I get my order?
From your purchase it will be 5-7 business days unless you select priority shipping. We usually fill the order within two days of receiving it.
Does your fabric need any special care?
Thunderpants fabric is machine washable but be sure to use cold water, no bleach and line dry (the fabric is sturdy and will survive drying, but may fade and/or pill a little bit. They will probably wear a bit faster as well, but many of our customers chose to dry and they still last and feel great for a very long time.)
Is organic cotton Fairtrade?
Organic cotton is grown from non GE plants and without the use of harmful chemicals.
Why can I not order the size I want in some of your prints?
All of our prints are limited edition and will sell out. If a print is very popular we may reprint or cycle it back in later with a color variation. We add everything online as soon as we can - so keep checking in and follow us on instagram to find out when new prints are coming.
How much does shipping cost?
Shipping is $3.50 flat rate per order or an option of $8 priority shipping. Shipping to Canada/Mexico is $15.
Are the thundies made in the US?
Yes! The Thunderpants we sell are made in Portland, OR, USA.
What if I make a mistake with my order, or want to change my order?
Please email us as soon as you discover you mistake at email@example.com and if we haven't shipped it yet we are able to change it for you. If you have already received your order, please see refunds and exchanges. Please note we cannot exchange or refund on any item that is not in ‘mint’ condition i.e. unworn, unwashed and with it’s original packaging unless there was a defect. We do try to be accommodating, so feel free to email us with questions that are outside what our policy covers.
How accurate is the colour reproduction of the images on your site?
We try to make the color representation as close as possible but colors on screen can vary between computers.